Services

Collaboration

Any executive would admit that managing a successful organization is inherently a challenging undertaking. Whether determining the budget for the next year, deciding what markets to penetrate, what new products to launch, or how to increase customer service. Add to this our economy today, the growth of technology, crossing borders and the information age we live in and the challenge intensifies. Given these challenges it is of little surprise that businesses are relying on collaboration techniques to share resources, leverage the knowledge of their partners, and reduce costs.

The Garland Group understands this strategic shift and helps organizations to develop, implement and sharpen their collaboration techniques. Over the past 20 years we have developed our collaborative skills by utilizing them in our own organization. Partnerships have always been the cornerstone of our business philosophy. Today we leverage our knowledge and expertise in our Collaboration Consulting practice to help our clients engage with partners, shareholders, stakeholders and customers. Our services help provide the interaction needed to foster synergy, knowledge share, and growth within an
enterprise.

The Garland Group’s Collaboration Consulting Services lets you control information and knowledge flow across the enterprise. Benefits include:

Fosters Knowledge Share

Organizations that employ collaboration allow employees, customers, shareholders and partners to interact and engage in shared knowledge and resources. It provides a vehicle for transparency between business units and erases silos.

Accelerates Time to Market

Collaboration enables organizations to quickly obtain needed capabilities and features from their partners and alliances instead of reinventing the wheel to add specific product features. It allows the share of knowledge, ideas, and skills both within and outside the enterprise.

Improves Quality

Knowledge is indeed power. Shared knowledge translates to better quality. Better quality products, customer service, and organizations as a whole. This in-turn directly impacts the company’s bottom line.

Extends Markets

With collaboration organizations can now reach new markets which were once closed or difficult to penetrate. It makes borders, state lines and new industries less formidable as businesses can leverage existing relationships or create new ones.

Increases ROI

Reduce the costs of day-to-day business processes such as sales engagements, RFP responses, and customer service by empowering employees with collaboration. By allowing employees to quickly and easily share resources and expertise it lessens the manpower and time associated with performing daily business functions.

Features of The Garland Group’s Collaboration Service

  • A comprehensive ‘collaboration audit’ from the top-down of the business Perform in depth interviews with key people in the organization about their needs and activities
  • Capture a deeper understanding of the business: vision/goals, business models, organizational structure, audience, competitors, products, etc.
  • Focus on meeting business goals rather than just technologies
  • Identify what resources exist currently: people, systems, processes and resources and what needs additional support
  • Educate internal staff and management team on benefits/use cases of collaboration
  • Define both short and long term goals based on results of collaboration audit
  • Create a collaboration strategy framework for the enterprise