Thanks to Tammy Stout of Quick Business Solutions (QBS) for explaining the ins and outs of the what it takes to be a good Compliance Officer.  If you missed the webinar, here are the 5 key qualities that make a strong compliance officer that Tammy covered:

• Organization
• Ability to Research
• Communications
• Establish Consistency
• Provide Leadership

Looks like our new panel format webinar was a success!  We received good feedback and many of you interacted with our panelist during the discussion of how to “Manage Compliance in 2012″.  Thank you to our 3 panelist….Heath Stanley, Brad Garland and Henry Garland for sharing your  knowledge of industry trends and helping Financial Institutions get educated .  For those of you who missed the webinar, here is some of the info we covered:

• Biggest Threats to Banks in 2012
• Hot Topics for Examiners
• Enterprise Risk Management for Community Bankers
• Senior Management Compliance Responsibilities

For a PDF copy of this presentation –> Managing Compliance Panel

For those that missed the webinar, please check out the recording below.  If you can’t see the video below…Link to video here!

Thank you to Becky Frederick from Deluxe Corp. for an excellent webinar presenting Best Practices in Complaint Management.  This topic seems to be on everyone’s hot topic list ….here is some of the info she covered:

• Current regulatory landscape review of Compliant Management
• How to build your complaint processes and program
• What role UDAAP plays a part in the complaint space
• The role of social media
• 10 point readiness checklist for your own successful complaint management program

For a PDF copy of this presentation –> Complaint Management Best Practices

For those that missed the webinar, please check out the recording below.  If you can’t see the video below…Link to video here!

Heath Stanley, VP of Consulting Services at Garland Group, took time in this webinar to discuss the new release of the E-Banking Guidance for the authentication risk assessment.  Attendees learned about what needs to be included in the risk assessment as well as how to incorporate into policy and practice.  For RiskKey users, Heath demonstrated a template that was created by Garland Group and could be used to jump start this risk assessment project.

Here is the PDF presentation: E-Banking Authentication RA

Our next monthly webinar will be on Friday, December  2nd.  You can register by clicking this link:  Fri, Dec. 2nd, 2011 11:00 AM – 11:30 AM CDT.

Please join us for this free webinar.

Link to video here!