I’ve officially seen the full spectrum of Remote Deposit Capture now.
We’ve been to banks that will sell scanners and merchant capture solutions to mom and pop shops and give their dog a login account through cash management (Don’t worry he’s a guard dog, so he understands security). I’ve also talked to CEO’s who just won’t allow their customers to do their encoding for them, so they won’t even consider a merchant capture product. Maybe he should get a more reliable customer base.
Archive for June, 2008
Remote Capture
Be dedicated to your customers!
With banking technology advancing almost by the minute, you’ve probably been fighting to keep up with all these changes. You can set up things like mobile banking, create a company blog, provide remote check deposit services all you want. However, no matter how much ground-breaking technology you provide your customers, the main thing that will keep them loyal to you is your FI’s dedication to customer service.
Recap of the BarcampBankDallas event!
As my two-year Kate would say after a meal, “All done.” The 1st BarCampBank in Dallas is officially done. Pictures here. Videos coming soon.
Now it’s Personal
With all the talk about TGG and changing the Financial Industry, some people might be led to believe that work is all we do. While we love what we do, it’s not all we do and the last two weeks have been super active on the personal side of things for us. What do I mean?